Massage Pets find a kink they can’t work out!

 Red & black Ladybug  /   Yellow & Black Bee

UPC 0 49696 60453 6 / UPC 0 49696 60454 3

The hang tag states that these Handheld Massage Pets are a “fun way to massage away aches and tension." It’s likely that the Ohio-based distributor, Fourstar Group USA, Inc., is suffering with a big ache and pain, as 25,500 units were pulled off the shelves when reports of leaking batteries began to surface. Leaking batteries can pose a serious burn or skin irritation hazard to users.

Manufactured in China, these little massagers were sold exclusively through BJ’s Wholesale Club membership locations in fifteen states from Florida to Maine. Five of those stores reported customers complaining about the batteries leaking, but no injuries were indicated. They were sold briefly from September through December 2011.

Consumers who purchased these massagers should stop using them and return them immediately to the BJ’s Wholesale Club nearest them for a full refund. WARNING: To avoid exposure to any potential harm, do not touch the battery or open the battery compartment. 

Both products are 3 ½“ high and 5” wide and come with two Kendal-brand AA batteries.  The retail tag is printed with “Dating code 1210A.”

Fourstar Group can be contacted via phone at (866) 290-6191, but unfortunately there is no human customer service person available to take your call. In addition, the email address given in CPSC recall is no help in reaching a company contact for further information. Returning the unit to the store of purchase appears to be the only option given at this point.