The Hong Kong Department of Health (DH) has announced the voluntary recall of one specific batch of eye-drops marketed to reduce redness and irritation. The drops, known as Eye Mo 36 Eye Drops 0.05%, are manufactured in Indonesia by PT Sterling Products Indonesia and distributed in Hong Kong by the drug wholesaler, GlaxoSmithKline Ltd.
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Hard boric acid crystal deposits have been found on the dispenser’s nozzle.
The company indicated that it has imported 31,500 of the drops into Hong Kong mostly to local pharmacies, drug stores and medicine companies. Some of the batch was re-exported to Macau.
The recalled batch #X012FA-1 is marked on the product itself. The batch involved in the recall was the only batch shipped via air freight, and it is suspected that there may have been inconsistent temperature control or cabin pressure during transportation that caused the crystallization of the buffering agent in the drops.
No injuries have been reported yet, but the DH is recalling this batch in an abundance of caution.
Hong Kong consumers should not use the product, and can contact the company’s customer service directly at 3189 8765.
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